Virtual Clinical Visits

Virtual visits are new to us because of the state of emergency.

Description

  • We use video and audio technology so we can see and hear each other 
  • We recommend you be in a quiet place for your virtual visit so that others cannot overhear the session (unless you want to include others in your visit – please tell us who is with you)
  • You will be asked for details of what is happening and your health history – these questions may be very personal and sensitive
  • Details of your virtual visit will be recorded in your health record just like in an in-person visit
  • We will not make a recording of the virtual visit. We ask that you not record the visit either.
  • We may ask to take photographs if necessary to treat you – we will tell you before we take any photograph

Limits

  • Virtual visits are not appropriate for emergencies – please call 9-1-1
  • We may not be able to have a virtual visit with you if we need to touch you as part of the examination
  • Time may be limited based on the availability of our staff during the pandemic
  • This service may not be available after the pandemic – we may need to end it at any time

Privacy

  • We have taken appropriate steps to preserve your privacy based on this emergency situation
  • However, we cannot provide you with the same guarantee of security and confidentiality as if you were seen in person
  • Our staff who are doing the virtual visit may be working from home because of the pandemic – they will also try to find a quiet place away from others in their household

Risks

  • It is possible there could be a problem with the technology and your session could be cut short or interrupted
  • The quality of the video or audio may not be good enough for a health care provider to assist you virtually or could negatively impact the quality of the care you receive

For emergency cases Please call 911

Please Do NOT come to the office
if you have any cough or fever.
Phone us First!!
Read our Hot Topics
for what you need to know about Coronavirus Disease (COVID-19)