We understand that occasional missed appointments can occur for a variety of reasons. When you miss an appointment without canceling, another patient who could have been seen is delayed unnecessarily.
We track missed (non-canceled) appointments.
A no show/late cancellation appointment is defined as missing an appointment without providing at least 24 hours notice before the scheduled time. There will be a charge in these instances. For a short appointment (10/20 minutes), the charge is $40 plus HST. For longer appointments, the charge is $75 plus HST.
Over the weekend, you can leave a message on our voicemail by pressing option 4, which is our cancellation line.
Thank you.

For emergency cases Please call 911

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if you have any cough or fever.
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